![]() Step 2: Connect the cameras with DVR via the extension cables. Step 1: Connect the DVR with the power adapter,monitor and internet cable. Please make sure that you are posting in the form of a question. Your question may be answered by sellers, manufacturers, or customers who purchased this item, who are all part of the Amazon community. If you're a seller, Fulfillment by Amazon can help you grow your business. Our Vision Security life provider, makes the world a safer place.Fulfillment by Amazon FBA is a service we offer sellers that lets them store their products in Amazon's fulfillment centers, and we directly pack, ship, and provide customer service for these products. What We Do? Where We Go? Our Mission Bring you complete peace of mind by taking care of what matters to you. We will never stop developing more affordable, easy-to-use security products and offering reliable and reassuring service to our customers. Backed by qualified material suppliers and cooperators, ZOSI dedicates to ensure that your merchandises will be delivered on time as well as satisfied. ZOSI provides free after-sales support and local warranty services to all of our customers in their local countries. We are a top-rated security camera and security system manufacturer and distributor servicing hundreds of thousands of customers worldwide. Up to now, ZOSI holds 6, square meters for its head office in Zhuhai city and a production base with 50, square meters in Zhongshan city, with daily manufacturing output of 30, cameras and security recorders. Since the start-up inZOSI has grown to be an innovative and responsible company in providing video surveillance products and security-centric solutions. If the DVR / NVR system still isn't updating after confirming these things, please let us know.ZOSI Technology, a manufacturer studying deeply in video surveillance industry for 14 years, a team focusing on bringing the latest and greatest video technology to our customers, has stood at the forefront of smart home market already. The file must be placed in the USB root directory. If the file was downloaded using the Microsoft Edge browser, this will cause the file to be converted to a text file, which can't be read by the DVR / NVR.Ĥ) The DVR / NVR cannot navigate through folders in the USB to find the update. If the file was downloaded twice, a PC will add (1) to the end of the name, which will create an issue. 2.0 always uses a black board, while 3.0 generally has a colored board, often red or blue.ģ) The file name must remain exactly as listed in the article for the DVR / NVR to recognize it as an update. The easy way to tell if a USB drive is 3.0 is the color of the board chip inside the USB connection. Likewise, the DVR / NVR is not in FAT32 format, it won't be read. USB 3.0 was developed after the DVR / NVR motherboards. The power should be disconnected for at least 10 seconds before connecting the USB drive and reconnecting the power.Ģ) If the USB is 3.0, the DVR / NVR will not be able to read it. The ethernet cable needs to be disconnected, as well as any other USB devices including the mouse. There are a few reasons this could be:ġ) If the DVR / NVR has alternative places to look for the update, it won't run. If you have found the correct upgrade file to upgrade the DVR / NVR system, but you're not seeing an "updating." message on the screen for at least three minutes, the DVR / NVR isn't detecting the update file. If you could please respond with these details, we should be able to provide you with a link to the firmware update and some directions on how to proceed. ![]() On the bottom of the DVR / NVR there's a sticker with the DVR / NVR's model information. Manually applying a firmware update should help it to function normally. It sounds like the DVR / NVR system is experiencing a firmware crash. ![]()
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